PSS™TPLAN offers a comprehensive
annual maintenance and support plan which is intended to keep you
up-to-date on analytical issues and requirements in the power industry
and allows you to use PSS™TPLAN to its full extent and capability.
The first year of Maintenance and Support is included in any new
lease purchase.
PSS™TPLAN Maintenance and Support
Plan includes applications support. This is distinct from user support
for operating questions and, specifically, from reporting and fixing
bugs. Applications support is an engineering service included with
the Maintenance and Support package intended to help you with your
application of PSS™TPLAN. Here’s how it works: you inform
us of a particular application, how you’ve tried to address
it with PSS™TPLAN, and we’ll work with you to design
a process using PSS™TPLAN to make it all work effectively
and efficiently. The engineering support is capped to an accumulated
one man-day of engineering time.
Many of the links on this page are
accessible only to those whose companies have bought or renewed
their PSS™TPLAN maintenance and support agreement. To obtain
the user name and password for this website, please contact the
primary contact person for your company or email pti-tplan-support.ptd@siemens.com.
A SuperPro USB lock on operating systems that support
USB ports (Please note: Windows NT does not support any
USB type devices (locks)).
A new Superpro 797 lock. The Superpro 797 lock, because
of its small size, is better suited for laptops.
Network lock (not available for all software), contact Siemens PTI for pricing.
Customers who are current on their Maintenance and Support
can exchange their current locks for one of these for $150 (plus sales tax if applicable). Payment is required in advance.
For this small amount, purchase orders will not be accepted.
A hardware lock may also be configured as a suite lock
for multiple products. Suite locks offer the convenience
of a single lock with the disadvantage being that only one
platform may run the licensed software products at a time
and, if the lock breaks, all software products licensed
on that lock will no longer function.
